SHALL Electric Charcoal Starter Fire Lighter with Air Blower, 60S Rises to 1100ā Chemical Free Heated for BBQ Smoker, Grill Starter, Wood Burning Fireplaces & Fire Pits | 4ft Cable
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- š ½š ¾šš “: To ignite faster, pls touch the tip of the torch to the charcoal or wood while heating
- 2-IN-1 IGNITION SWITCH: Fast ignites your charcoal grill or wood fire pit in under a minute! The heat button quickly produces hot air up to 1100ā; The air blow button fans the flames to a blazing fire
- MUCH SAFER: This electric fire starter uses only air(no flame) and its hot air flow will not penetrate any toxic and harmful chemicals and bad taste into the food; Therefore, it can help you cook safer, tastier, cleaner and more delicious food
- DUAL-SAFETY LOCK: The safety lock is combined with the on/off switch to ensure the physical safety of the bbq lighter, thus preventing accidental activation
- ERGONOMIC DESIGN: The TPR handle has a non-slip texture, which ensures comfort and prevents slipping
- VERSATILE DESIGN: The stainless steel bracket/hook allows users to lay the charcoal lighter flat or hang it, and can also be used as a bottle opener; It comes with a 4ft long wire, allowing you to use it more easily indoors or outdoors
Shipping Policy
Delivery Time=Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment.
Shipping fees are calculated based on the package weight and the destination.
For example, if you order a tool product, it will need 2-3 business days of processing time and then 8-10 business days of shipping time. So you can expect to receive it in 10-13 business days if you select Standard shipping.
Please use the chart below to help gauge how long it will take to receive your order.
(*There is different processing time for different item. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
Total time = Processing time + Shipping time.
1. Shipping time:Ā Exclude any customs delays, weekends, holiday periods and any unforeseen circumstances.
2. Shipping Cost:Ā Free shipping over $69. Standard shipping costs $7.99.
NOTE FOR TAXES:
ForĀ mostĀ ofĀ theĀ countries,ourĀ customersĀ doĀ notĀ needĀ toĀ payĀ forĀ importingĀ fees,Ā dutiesĀ orĀ VAT(ValuedĀ AdditionalĀ Tax).
However,Ā forĀ someĀ limitedĀ countriesĀ (especiallyĀ forĀ someĀ EuropeanĀ countriesĀ suchĀ asĀ Germany, Italy, UKĀ andĀ Canada, etc.)Ā mayĀ needĀ toĀ payĀ dutiesĀ orĀ VATĀ accordingĀ toĀ yourĀ countriesāĀ levyingĀ rules.
We offer international shipping for most destinations of the world.
The standard shipping will take 8 to 10 business days with extra 2 to 3 business days of processing time for every order.
If you have any further questions, please contact our customer services atĀ Morri@shallgroup.com
Refund Policy
If you are not 100% satisfied with the item you received, we will accept returns within 15 calendar days of receiving the item.
What can be returned or exchanged?
- Items ordered were received within the past 15 days.
- Product is in the same condition as when you received it.
- All packaging, accessories, accessories are still in new or like-new condition and will not affect resale.
If you believe the product is defective, please contact Customer Service: morri@shallgroup.com with product and defect details.
Return process within 15 days of receiving your order
Submit a return request to the customer service email: morri@shallgroup.com. Please include a description and photo explaining the reason for your return.
We reserve the right not to accept returns without prior approval from Customer Service.
Once our customer service department approves your request, we will provide you with a return address. Please ship the item via your local post office within 3-5 business days of receiving the return form and keep the tracking number handy.
EDIT: Consumers are not responsible for return shipping if an item is received damaged or incorrect.
In other cases, if a return is requested, the consumer shall bear the shipping cost. The specific cost depends on the courier company you choose.
No restocking fees are charged to customers for returning defective products
All returned items will be inspected. We will process a refund when we confirm that the product has the problem you mentioned. After we process your refund, it usually takes 3-7 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may charge a small transaction fee.
Note: The value of the return is equal to the selling price of the returned or exchanged item, including applicable taxes. For online returns, original shipping charges will not be refunded unless otherwise stated.
return address
If you wish to return any item to the nearest return address, please contact our Customer Service at morri@shallgroup.com. You will receive a reply as soon as possible.
Note: Please do not send returns to the address on the package. This is not our return address and will affect the processing of your return.
Contact Email:morri@shallgroup.com